US - Returns

The United States - Returns

We accept returns for exchange or store credit only. As a small business with limited inventory, all bikinis are handmade with care, which is why we are unable to offer refunds at this time. 

• The return must be registered and sent within 14days from the delivery. date.  (If you receive the order on Monday, Tuesday counts as DAY 1.)

• All items must be returned in their original packaging, including the original box and pouches, and must be unworn, unwashed, and have all hygiene stickers intact.

• All items must be in the same physical condition, free of makeup stains, pet hair, and perfume or other odor.

• Delivery Address and Contact Details:  We cannot be held liable for the loss if your order is lost or not delivered due to incorrect shipping address.

• Return shipping costs are the customer's responsibility.

• The cost of shipping your order is non-refundable. 

• We are not responsible for items that are accidentally returned to us. You may request to have your items sent back again, but you will be responsible for the shipping cost incurred.

• Please drop off your returns at the designated access points. If you request a collection, the pickup charges will be deducted from your store credit. 

• It can take 10-15 working days to process your return orders.

Click here to visit the Return Portal